What We Collect and Why We Use It
We collect your name, contact details, and account login credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference and wallet number to confirm the transfer and match it to your account — we do
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not store your full mobile banking PIN or password. We also collect device and browsing data, including your IP address and session length, to detect unusual account activity and keep your login secure. If you contact our support team, we keep a record of that conversation
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to follow up on unresolved issues. All data we collect is used for account operation, payment processing, fraud detection and legal compliance. We do not sell, rent or trade your personal data to marketing companies or unrelated third parties. Availability of this platform and the rights
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you hold over your data may vary depending on your local law and the eligible regions from which you access the service. If you are in Bangladesh, you can write to us at any time to ask what data we hold, request a correction, or ask
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us to delete an account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.